DO NOT SHOP WITH THESE CROOKS!!! DO NOT SHOP WITH THESE CROOKS!!! The only reason I left one star was because I couldn't write this review without leaving at least one. About a year ago, we bought a RUPES sander. It broke pretty much straight away. They refused a refund or even a replacement, so we got it repaired by them. It happened twice more. Long story short, as Sydney Tools wouldn't talk to Fair Trading, they advised us to take it court. We lost, because we couldn't prove the sander didn't work. Not qualified to know if it works or not. We don't even have the sander, they do!!! Please, go anywhere BUT Sydney Tools! Especially the Lismore NSW store! They were rude, arrogant and completely unhelpful. Especially the manager who was always too busy to talk to me.