DONT PURCHASE FROM TOTAL TOOLS - EVEN WITH A DISCOUNT PRODUCT ITS NOT WORTH IT!
I purchase a welder online Thursday night and paid for priority shipping to be delivered Friday evening from 3-8pm as advertised.
i took Friday afternoon off work and did not receive the product. On Monday i get a response saying the product will be delivered later that day, causing me to take a 2nd afternoon off work which i still didnt receive.
On Tuesday i am advised i will receive the delivery at 4pm, causing me to leave work early again and it didnt come til after 7pm.
I paid $80 for priority/same day service and they refuse to refund the money blaming the couriers for the delay when they sent me an email saying it was in their warehouse on Monday.
This has been the worse customer service i have experienced with constant lies that they will get back to me within an hour and i have to follow up hours later.
1 year ago
Sydney Tools has a
1.5
average rating
from
17
reviews
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