Dont not buy for Sydney Tools. I purchased a Makita drill set. The set included a hammer drill, impact driver , two batteries and a charger. On the first use of the drill 24hrs later, the head of the drill broke off from the main body of the drill. This is regarded as a major Fault I promptly returned the drill to the store and requested either a refund or a replacement. Of which I know under Australian consumer law is my right (also confirmed by Consumer Affairs on the phone). They said it must be returned to Makita for repair. Not happy I asked to speak to the manager, of which he understood my problem but didn't have the power to do anything. He suggested I call head office. I called head office and the customer service rep said the same thing. Sorry, I don't have the authorization to do a refund or replacement. They then directed me to send an email. So I sent an email, demanding a replacement or refund but no answer from them Its been 3 weeks since this started. No word from Sydney Tools even about the repair. Im now in the process of filing a VCAT application. Sydney Tools should be ashamed of its self. Go to Bunnings where you can and at least they will give you a replacement.