Still waiting for my refund which was requested on 6th November. I spoke to an advisor last week, and they advised end of last week. This was a lie. They state up to 45 days to refund my money but now it seems that will refuse to take any less time than the maximum stated. The term "Up to" is false. I have advised another customer service team member that employees should be reminded to not lie to the customers. A simple lack of understanding around consumer law, and Trading standards will be called should they exceed the 45 day deadline, even by one day.
3 years ago
Sykes Cottages has a
1.2
average rating
from
1,480
reviews
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