Very poor customer service. They cancelled our holiday booked for February half term due to covid. We then changed the booking to August but unfortunately had to change this due to not being able to go. We then changed our booking to February half term next year and they are still charging us the same price as the August holiday as according to one of their "customer relations people" they do not decrease their booked prices. When I spoke to them regarding this they advised pretty much it was tough and had to pay the extra £277 or lose our full amount of our holiday (£650.00). They also took the balance for the holiday the day before we went into lockdown knowing that this was happening. AVOID AT ALL COSTS