Only gave one star as had to right this review. So many awful reviews from customers but wanted to state how shabbily loyal owners have been treated whilst trying to do the right thing throughout Covid. I contacted all mine in April when it was obvious the situation was serious and would be for months to come . None of my customers wanted to travel and so I cancelled bookings only to be charged thousands in fees and trumped up charges because WE had cancelled. We had to fight this being prepared to go to court. So very stressful, we are both retired my husband has heart issues and we have earned the company so much money in over six years. Do not book with them ever again!! J from wales