I booked a holiday with Sykes for June 2020, which I was unable to take because of the Lockdown. I emailed the company to see what was going on, they sent me a mail to ring them I was not offered a refund, but was told it would be easier to rebook. I rebooked for 2021 (at a higher price) but since then we have relocated to with in 3 miles of the of the cottage we had booked. After numerous phone calls to see if we could either change the booking, or a least have Sykes vouchers, we have been told NO and we will lose the deposit on the cottage if we cancel this is what they want us to do and how they make money As a pensioner, this is a huge blow to me, and I cannot understand why Sykes will not do anything to help me (actually, I DO know why, it’s easy profit for them). I have been a long-time customer with Sykes, but after this experience, I will not be booking with them again. The rating should be 0 they are a shower company.Don’t waste your money on them .