Dont even bother trying to contact Sykes - they will not answer emails if you try to contact them via phone it is a pre recorded message at the end of it they shut it down Sykes do NOT wish to be contacted when you have an issue and boy do we have an issue with Sykes! They cancelled our holiday due to covid but would not refund our money of £800 the only option was to rebook costing another £400 for the 1 week. I got in touch with CMA and they got Sykes to return monies to customers ??unfortunately we couldnt get ours refunded because it had been rebooked for a later date. They really are a shambles to deal with. after reading some of the other email written by other Sykes customers it brought a tear to my eyes it is absolutely disgusting how Sykes are ripping people out of their hard earned money. I hope CMA get involved again and bring Sykes to book I give Sykes 0 yes 0 stars as to the questions below Sykes do not answer