Absolutely appalling company!! We had booked for 10 girls to stay in a cottage for my hen party (already moved twice) we had already paid in full and due to go on 5th March. Obviously due to covid restrictions we were not legally allowed to go. Went online to rebook and was absolutely gobsmacked at the price that they expected us to pay on top of what we’ve already paid. They were asking for another nearly £1000 on top of £1200 already paid 😳 hardly fair when none of this is our fault. So we couldn’t justify paying that amount for only 2 nights, they said they would give us a refund, but have to wait up to 45 days!!! How am I suppose to re book my hen party when you have our money?!? Everywhere is getting booked up and we are left with nowhere to go. How does a refund take 45 days, quick to take your money, very slow to give it back. So angry. Will not be using Sykes again!!!