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Lesley K
Cancellation due to a massive hike for 2022 I had no choice but to cancel as the wedding that we should have been attending had been postponed for the second time due to the ongoing Covid 19 situation. Wedding due to happen in 2021 before the change on 21st June..... I emailed Sykes to ask for guidance in this situation....none forthcoming! I was directed to the change dates.... which I did look and the dates for 2022 were unbelievable, over £200 to £1300 over and above original price for the dates in 2022. I emailed Sykes again for guidance at the price hike...no response at all! Now I am having to pay for the pleasure of booking a cottage in August 2019 (for June 2020) and pay the deposit for a failed rental which amounts money for old rope! Total lose £277 just for picking the wrong company... The first lockdown not our fault, Sykes charged me to change it.... The wedding that we were due to attend 2021 has been postponed to June 2022. I have found this process unbelievably stressful, I will never ever go through this kind of booking system again! How foolish was I. My husband was totally shocked at the original £632.00 for a holiday cottage, roll forward to 2022 you can imagine his response to £1044 or £1942 depending a Thursday or Friday arrival day! this all smacks of sharp practice by the company. We shall still attend the wedding in 2022 and are staying in a Guest House that includes a Scottish Breakfast every day with no washing up! I have not had to pay a deposit and can cancel up to 4.00pm the day before!!!! So my advice is never go near this company. So sad really......
3 years ago
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Sykes Cottages has a 1.2 average rating from 1,480 reviews

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