To say I’m disgusted is an understatement, my holiday from last year was moved to this year due to covid, unfortunately after a family breakdown I asked if I could cancel, only to be told NO! I could move the holiday to next year. Unfortunately the property we stay in is up for sale so this could not happen. I wrote three emails and surprise! No reply. I just asked for my deposit back £600 takes a disabled lady a long time to earn. But to no avail, I am not at all happy, as another reviewer said, where does our deposit go, surely it’s theft? I’m not finished with this yet, but will never stay in a Sykes rental ever again. If I could give a minus star rating on this review I would.