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Lynne
Price hike to change dates…now back to normal rate! I am really disappointed with my dealings. I had originally booked a week away in December 2020. I changed this to April 2021. As it was had I have kept my original booking I would have been given a refund. I felt the company very slow updating Covid so for peace of mind changed it again to almost the same week as my original booking one year later and it was £104 more expensive. I have looked at the website today and the week before my latest booking and week after is £100 cheaper, back at the original rates. I am disappointed I have had my price hiked by £100 because I chose to change my dates due to uncertainty. I have asked the company to explain their pricing given staycations increased so much after lockdown rules changed. If the rate for all of November and early December had all increased I would have no issue but to me it looks like I changed my dates at the time, in my view, the industry was becoming greedy. My weekly pricing appears unique which I find hard to believe. My dates are end of November, not in school holidays or other relevant date in the calendar It would still be cheaper for me to change to another week even with the booking amendment fee. I would point out that after appealing the amendment fee was waived otherwise I would owe £60 extra. This has left a very sour taste. I feel ripped off and await their response. HAVING JUST TRIED TO CHANGE MY DATES IT STILL ADDS £100 TO MY BOOKING, DESPITE SHOWING IF YOU MAKE A NEW BOOKING £100 CHEAPER!
3 years ago
Read Sykes Cottages Reviews
Sykes Cottages has a 1.2 average rating from 1,480 reviews

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