Awful customer service!!.. emailed Sykes (as property owner) with some very important information regarding our property availability and some other concerns for future guests. Message was sent to at least five different email address' to ensure that someone at Sykes received this message? After 4 weeks have still not received a reply!!!??? If a company offers an email address as a contact option, they need to ensure that these correspondence as dealt with efficiently. So due to a number issues with Sykes over the past 2 years, we now have decided to remove our property from Sykes. As their commission/booking percentage does not justify their very, very poor level of customer service!!