Originally booked Wharfe Lodge in 2019 but due to Covid 19 we were not able to take the holiday until 2021 having changed the date to the following year. Even this was not a satisfactory decision as we thought that we were being cajoled to do this but that has gone now. Our holiday for the 21st may 2021 has been a complete disaster. I will not go into all that has happened it would take too long. Two days before we were due to go contacted by Sykes to say that there was an issue with two of the doors in the lodge but it would be rectified before our arrival. On arrival at the property two doors jammed, the one to the kitchen area was moveable with a lot of force. The door to the bathroom was jammed solid half open and could not be moved and so no privacy in the bathroom. Access and points of escape were a joke. Sykes contacted on two occasions and each time we were told that you would contact the owner and get it sorted out and that you would either ring us back or email to say what was happening .STILL WAITING even though we are now back at home. That property had a springy floor like a trampoline, a large hoover stored in the bathroom preventing access to the shower, means of escape not acceptable and areas behind the sofa which were dusty and covered in cobwebs. To think that I have paid hundreds of pounds for this is beyond belief. Then comes the icing on the cake an email from sykes hoping we had a fantastic holiday is someone having a laugh