We picked a cottage in Cornwall called the brambles . Looked very nice. When inside noticed all the windows where blown . Owner said condensation. Washing machine, microwave. Fridge freezer, filthy. Shower didn't work , bed very uncomfortable, and down the sides of the sofa full of crumbs and nasty bits . Sky cottages told us to send photos, we did and said they would get in contact with owner . The owner didn't for a week . When he did answer told sky cottages a Fridge had been replaced and the windows where OK. And sky cottages said the photos where bad . But next call off them said it was basically our fault for not reporting earlier.