Last year we rented four cottages with no problems and all were very clean, due to Covid. Last week we stayed in All Saints View , Cockermouth and this was the opposite, parts of it looked like they had not been touched for weeks, dust cobwebs and dirt everywhere on the ground floor, although the upper floor was acceptable. We reported this to Sykes and they said they would get the cleaners back. We declined as we were half way through or stay and didn't want the disruption. On returning home I completed their feedback form detailing the unacceptable cleanliness, heard nothing and received no apology or comment. After chasing them up I received an email thanking me for my feedback, still no apologies. I will not be booking with them again.