One star is still to high, we lasted one night in our property in Redruth, property had damp throughout, furniture falling to bits, ant infestation, unfit access road to the property. We contacted Sykes straight away and was told to wait for a call back which we did, call back came from Sykes after 2 hours, the owner was not returning their calls!!!! Fast forward - we are now 8 days after leaving property, numerous emails and phone calls made to Sykes, owner has still not made contact, we drove over 400 miles each way to this property which is ridiculous in a weekend! I have evidence of the state of the property and will be looking to take this further until I get a refund. Never again!!!!!