June 2021 Sykes cancelled our booking at few days notice. Offered inferior unsuitable replacement accommodation which was declined. My son is disabled .We had chosen the original premises with care. Difficult telephone calls with uncivil (or there about) staff. Had held our deposit for over a year because of Lockdown postponement. Ungraciously returned our deposit with approx £70 compensation . We were already committed to cattery bills etc etc which trebled this amount. Will never again use this company (or associated companies...beware they trend under many links and are big).