47a Baxtergate. Whitby Entrance: Key safe with house number. No access via this. Alley way (to gain access to property), only partial lighting. Litter/food waste underfoot. Hadn’t been swept. Refuse bins. Dirty, unwelcoming. Smells. Steps up to front door: Poor lighting on steps and entrance. No door number. 2 further key safes, unclear which one. struggled to open key safe once we had identified the correct one. Notes left by Neighbours highlighting on going issues with the use of the property as a rental property. This makes it even more unwelcoming. Entrance. Clean appearance. Sewage smells coming from toilet area - worsening during out stay. low ceilings. Many overhead/underfoot hazards for banging head due to multiple,uneven levels. Unable to stand up in shower due to height. lounge: Sparse. Open window to extractor fan from heavy duty restaurant kitchen extractor/outlet. Very smelly. Sofas: clean and comfortable. No occasional tables for drinks. Lightning: Full-on, very bright or ultra-violet light beams. Little comfort or mood. Needed to buy lighting to feel comfortable. Downstairs bedroom: unaired and smells from bathroom. Limited bedside lighting (applies to all bedrooms) Downstairs bathroom: water bursts out from sink tap, soaking user. Unable to use shower due to height. Upstairs bedroom. Clean. No bedside lighting. Overhead head hazards. Cheap bed mattress. Little support - Not v comfortable. Upstairs bathroom: Low shower. Unusable. Bath: Clean and comfortable. Lose taps. Came off in hand. No hooks for towels near bath. Sink plug: leaks. Unable to hold water. Low ceiling/head height, uneven flooring. Unable to stand upright. Lounge table: Unstable due to uneven floor. Making it impossible to stand a glass of wine without glass sliding or toppling over. Very uncomfortable so Dining chairs. Unable to sit comfortably. Gave up trying to dine at table. Unable to use the stools provided to sit at the breakfast bar as they are too tall to allow you legs to go under. Summary: Appears clean and well decorated. Smells/pollution. Poor lighting. Unwelcoming entrance Faulty or unusable appliances. Waste bin broken. Incorrect WiFi listed on visitor details. Awkward, uncomfortable fixtures/dining table/chairs. Irregular floors/ceiling heights make for uncomfortable living space. Unable to stand upright in most rooms due to multiple levels and risk of banging head. Constant smells. Unable to open windows without house filling with unpleasant smells.