We booked for my hubby’s 50th for July 22. Be very careful to look at the photos carefully! Very misleading and Sykes are very unprofessional but you live and learn. Literally booked a holiday Saturday and then realised Sunday that the 3rd bedroom is the only access to the back garden which is not great when it’s someone’s private bedroom and we have a dog. Nothing mentioned in the details. Rang on the Sunday to get answer machines and when we rang Monday they said we didn’t try hard enough and should have used google for alternative numbers. Over 24hrs no refund. You are also forced to take out holiday insurance which we did and seems we are not covered for cancelling ourselves. All in all by not looking at one picture closely we have lost money we can’t afford but at the same time I’d sooner book with someone else or not go anywhere than pay more money. Customer service was awful although my husband did speak with one guy who was very polite but didn’t take his name. Shall not be using Sykes again so just watch you look closely at those pictures as not everything is listed.