Absolutely joke of a company!
Been passed back and forward since Sunday. Had to cancel holiday due to government rules. Was told to confirm cancellation so company then proceeded to put the cottage back up for rent! Kept our £500 and then took another £500 for the new rental yet refused to carry our booking forward or give us money back!!!!!
Despite the cottage owner happy to have us give us another date!
Absolutely disgusting that this is allowed to happen.
Have contacted the Scottish government helpline regarding rules and regulations regarding cancellation due to Covid and my rights to have my dates forwards or money returned.
2 years ago
Sykes Cottages has a
1.2
average rating
from
1,490
reviews
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