Stayed at The Hideout, in Llangrove 13th to the 19th of May 2022. We thought it was for a week not for 6 days, which we paid nearly £700. The owner was a very nice guy, who treated us well. The views were absolutely stunning. The reason we booked this cottage was that it was dog friendly and it had a swimming pool. Upon arrival we noticed that the swimming pool had a cover on, the owner said he would try and get it ready for use by the end of the week, this was quite upsetting as my wife loves to swim. On return home we complained to Sykes at Chester, we were informed by a representative it was spring not summer and swimming pool is only used in the summer. The representative was quite rude and although we have used Sykes on numerous occasions we will not be using them again. Seeing as midsummers day is on the 21st June does this mean that summer is only 10 weeks long. A very dissatisfied customer.