Communication was ok up until the point of when they had my money! I will never use them again. They cancelled my booking after taking full payment as they apparently misunderstood the owners confirmed availability. But when I called to check they were refunding the money I was told it was with their finance department and it would take them a few days to look at their emails!! So no holiday and no refund! I have no confidence they are going to actually refund me easily so I know this won’t be the end. Avoid and use other companies to book your holiday!!
2 years ago
Sykes Cottages has a
1.2
average rating
from
1,479
reviews
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