The worse company ever, no empathy what so ever, a family member passed away, leaving the family in such a situation to continue the holiday home. This was due to the pandemic and covid, a second family also very sick , tried to cancel as it was not live to take bookings as you could understand. Still demanded a fee for setting up absolutely nothing. Kept issuing invoices until I gave up and paid a fee to stop my credit rating getting obliterated which was reduced but still didn’t cancel and demanded. I offered to speak to the marketing director which I will get to contact one day and discuss why why . Horrid company to work with please think twice