Went to a cottage last week Drimnatorran lodge farm Scotland there was no heating on arrival , there was a padlock on door to boiler so you couldn’t check .In the holiday book we read it it said heating comes on 3 times a day this did not happen contacted emergency no not much satisfaction the owners were away until Monday night eventually on Sunday we were told out of good will jester they would give us some coal and wood even when we left the heating came on by Thursday only in morning.Rang up Skye’s cottages to report issues not much help never heard anything back from them also it stated wi fi that didn’t work either fridge was frosting up . What was meant to be a stress free holiday turned out an nightmare