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Anonymous
I booked a property for specific dates offered, only to find in the confirmation that the dates were two days earlier than I specified. Before payment was taken no review of the booking was provided to check accuracy There is no email contact offered to complain. The HELP site gave the option to alter dates - for a fee of £30! A nice little earner! The dates offered are useless to us. A miserable experience which I expect to continue tomorrow when their phone line is open. No doubt the error will be entirely mine! If this is a regular "fault" in their system, a lot of annoyance must ensue and more expense? A sleepless night now in store thanks to Sykes.....
1 year ago
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Sykes Cottages has a 1.2 average rating from 1,479 reviews

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