Avoid SykesCotages aka carbisbayholidays at all costs The Breakers Carbis Bay Cornwall Two years ago my wife was diagnosed with bowel cancer, we now try to holiday as much as possible as we never know when cancer could come back. we have been holidaying with sykes cottages carbisbayholidays for years now but a week before this holiday my wife got really sick we still don't know the outcome and she is still sick. We asked sykes cottages if we could change the date or have a partial refund, they asked for medical proof. The following day they said if you cancel we take 100% of the money it's in the terms and conditions the owner and Sykes refused point blank after we provided private medical information. I am absolutely disgusted with this company and the owner who doesn't have a single ounce of compassion whatsoever, that house stood empty for a week when they could have simply relisted at half price and given us a couple of hundred pounds back that would have been the decent thing to do. they took £1271 for 1 week, we paid for our dog that never went, the property didn't need cleaning afterward because we never arrived at the property. seriously think before you book with them. The company is also removing negative feedback to promote properties and their company In their TnCs, it pretty much says if we don't like what you have to say we will remove your feedback Stay clear of this company at all costs they have no interest in you just your money