Absolute fraudsters. Recieved an email about a refund on a property that was booked and cancelled within 3 days. No mention of drop down of forfeit of monies. In deed no mention throughout the booking of the bookings being non refundable at all. Total scammers. In fact email recieved stating the refund will be processed within a certain number of days. No refund then contact made and some randoms keep stating small print. Trouble is there computers and humans contradict each other and now we will be going to court. I do not allow theft on monies and illigemate theft of hard working peoples monies. Book with booking. com only what this company protraies as a customer service actually is not!!