Pre booked a holiday for Cherry Garth, Aislaby for 29.6.24 for one week. Unfortunately, due to a tragic incident in the family we are forced with cancelling this particular holiday. We asked if we could use the £393 we paid upfront towards a holiday more suited to our needs and were told this was not possible as it had been booked with the owner. We were told that we could possibly change the date, but we needed to change the venue for convenience, and apparently we couldn’t do this. What bothers me is who keeps our money, Sykes or the property owner? To add insult to injury, after cancelling we’ve received numerous emails inviting us to book Cherry Garth. What a despicable company, no morals, no empathy, just ruthless…….. and judging by all the negative reviews I don’t know how you are still in business.