Booked a property Ty Glas, 22 Crompton Way, Ogmore by sea. Wales. UK Sykes took my money, then cancelled the holiday but have not refunded the money. This should be refunded to me immediately. Still not received. They are impossible to contact by telephone. Have spent hours on hold today to no avail. Their App is not fit for purpose and neither is their supposed SMS service. After hours on hold, they are now closed and have kept my money £666 of it!! Furious. Same company stole off my credit card approximately 2 years ago. I will never use them or trust them again.