avoid at all costs - let out homes that are not fit for purpose - left without heating or hot water Sykes cottages let us a holiday home that had no heating or hot water. - It is illegal to rent out a property that is not fit for purpose! Spent 3 days of our holiday ringing them and asking for this to be fixed but we were met phrases such as 'this is out of our hands' and plenty of excuses. The company won't even compensate us for those 3 days, they have offered a 25% refund for the 'inconvenience caused'. Absolutely awful company to to deal with from start to finish. Unhelpful staff, lack of communication and very hard to actually get hold of. The property itself aside from having no hot water or heating was also dangerous as live wires were sticking out of plugs etc. Things a managements company should not be over looking. I have nothing good to say about this company or the properties they 'manage' and I urge everyone to avoid booking with them.