Terrible company, booked a holiday yesterday through booking . Com. Cottage discrption states ‘Pets’ allowed. Confirmation comes through from Sykes holiday cottages stating 1 pet only. We needed to cancel which they won’t honour. So we’ve lost £728. At time of booking we were unaware that it was through Sykes holiday cottages. Sykes state that we should have read their terms and conditions. How would we have known that being that we booked through booking . Com. Ive spoken to four different people thats when they actually answer the phone. Their whatap chat which is their preferred method of communication never respond, I they have no empathy and dont deserve business even their CEO didnt bother responding