Arrived at apartment after 5 hour drive the property was very dirty and smelled. The problem is as everyone else is reporting the dreadful ‘service’ from Sykes. Hard to get through to them. Hiding behind terms and conditions. Failing to provide proper customer support. They said they would contact owner as our contract is with them, but owners out of country so can’t help. We didn’t stay and will now start process to recover £700 cost from property owner. Sykes need to be referred to media and all correspondents on this site should write to newspapers and TV Rip Off Britain