Appalling customer service from management. We stayed at a terrible damp property, with mould growing on the utensils, peeling paint, terrible mattresses and no instructions for the heating or hot water. I contacted Sykes a number of times over more than a month. They kept closing the case, I requested a manager call back on 5 occasions and never got one. They then put me through to manager when I refused to hang up who agreed to refund booking fee but never arranged it! Don't book with Sykes!
5 months ago
Sykes Cottages has a
1.2
average rating
from
1,489
reviews
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