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Anonymous
Genuinely awful customer support. With a booking (and reference code) in hand I tried contacting them to ask to extend a booking via phone, (diverted to app) via the app (chat didn’t work, booing not recognised) and via WhatsApp. 4 hours later no response. No one to talk to. Nothing beyond an automated message saying they’ll come back to me. Will avoid and recommend avoiding.
5 months ago
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Sykes Cottages has a 1.2 average rating from 1,489 reviews

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Alice, Customer Support

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