Booked craven cottage bridlington. Sykes gave it 4 ticks which we took as 4 stars..there is no way this cottage is worthy of 4 ticks. It probably hasn't been inspected for years..they fail to mention how tatty the inside is. Also the cottage backs onto a road..misleading. we complained the same day we got back which is what the contract tells you to do. I took photos of the problems. But they didn't want to know. Customer service is awful We got told you should of complained to the owner. Why should we have our break Interrupted with a cleaner and nessary repairs. This cottage should of been cleaned and put right before allowing us to stay. The owner couldn't care less They had our money..as for sykes misleading us is a disgrace.