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Andrew M Hughes
My Wife and i booked The Stables, With Sykes Holiday Cottages, On august 15th for four people we paid the money and started packing as we were leaving on Saturday morning for a three day stay, Friday afternoon we got a message of cancellation leaving us in a state of panic as our Daughter and son in law had taken time off work to come with us and help as we are Pensioners and my wife has trouble walking, Sykes was hard to get hold of taking over 11/2 hours to get through and then never got back to us as promised twice, leaving us in total panic, After ringing again, Eventually they offered us unsuitable accommodation in places out of the way or 50% +more expensive when we turned them down we were told we could not have our money back for three days so now we were really in a sticky situation, being pensioners with no money to pay for somewhere else. We had saved for months for this break to be let down by Sykes (Shame on you) Luckily our Daughter paid for a lovey stay in Newcastle Emlyn until we could retrieve our money from Sykes Holiday Cottages, We ended up staying at Melin Pandy B&B Absolutely Fabulous. Oh and as we were near the Sables cottage, We thought we would take a quick look and would you believe it there there were people in there, We were told they were shut due to trouble with the Pipes, we had no compensation for our troubles and spent hours cancelling things we had booked. Caused by Sykes holiday cottages ! BEWARE YOU COULD BE IN THE SAME BOAT !
2 months ago
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Sykes Cottages has a 1.2 average rating from 1,478 reviews

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