Property not cleaned properly, urine around base of master bedroom toilet, dust around numerous places around the edges, cobweb above door in master bedroom, heating not working, later managed to get downstairs working. Floor in hallway and kitchen soaking wet upon arrival, cleaner must have done a mad dash before I arrived at 4pm. No visitors book for comments. Settees in both living rooms very uncomfortable. Beds also uncomfortable. Sykes/Lakeland Lovers slow to respond about heating and oven door seal. On the plus side a spacious property, lovely setting, fairly well equipped, although not leaving enough toilet rolls is not acceptable and a bit mean. Left early on the Thursday due to poor quality sleep. Registered a complaint, been offered the booking fee back £77, which is an insult for a £1800 holiday. Feel like we haven't had a relaxing holiday. You have issues with your cleaners and maintenance people.