Please be careful, this company are scammers and i believe they have fake reviews on here. I have an ongoing court case with them for their fraudulent activity. I booked with them over 2 months ago and later decided to cancel the booking due to a family matter. The claimed i would need to pay over £700. I couldn’t understand it as i had no information on this. They said an email was sent, no such email was ever received by me and even if it did, why would i pay over £700 for an accommodation that will not be used and was cancelled 2 months ahead. I asked them to provide the reason for that fee and how they arrived at it, no response on that from them. I also asked them to provide a breakdown of losses incurred which was caused by the cancellation and evidence of such - again no response on that from them. So from what i gather, they just wait for people to cancel and that’s the lightbulb moment when they decide to pop out a random charge our of thin air with hopes that you’ll get frustrated and eventually let it go. To make matters worse, i was charged TWICE so about £1500 has now been debited. You can’t make this up i tell you. I will leave a review on every social media platform i can find until the outcome of the court case.