Their customer services are shocking. Once you have booked a holiday and you have an issue, forget it. They will send you round and round on the website which will keep pushing you to contact via whatsapp. No-one responds on WhatsApp or when they eventually do after several days and weeks of trying to get.hold of them, they shut the chat down before you've finished. They don't respond to emails. They won't actually speak to you unless you want to make a new booking. The property i have booked is not as described as a customer review after my booking explains that it isn't. Sykes will do nothing to rectify the issue that the garden is not enclosed and there is a rat problem at the property.