In my opinion, a total rip off company. Booked a house for the August summer holidays (7 months away) via their website lured by the available low deposit scheme, we also included cancellation insurance. 6 days later we tried to cancel and were told it would cost us just under £800 to do so as the cancellation insurance did not cover us!! The law states any contact should be fair and reasonable and not unduly one sided, Sykes are flouting these laws using a loophole in the distance selling regulations, yet they state themselves they are a "booking service" which we understood to be subject to these regulations. We are left feeling robbed and needless to say, will never be using Sykes cottages again. YOU HAVE BEEN WARNED