AVOID THIS COMPANY You really need to read that bad reviews! 85% of people that have used this company have rated it with one star. We rented a house in Whitby through Sykes holidays this summer. I have only got round to writing this now as it's been a busy few months. We spent just over £2500 for the week and when we arrived the house was dirty and the bed sheets had not been changed. So, we complained to the landlord first and then to Sykes. Sykes did not care, they where not interested and took the side of the landlord. In the end, after the landlord made up some story about us breaking furniture so that he would not have to compensate us. It got to the point of either taking legal action or chalking it up as a bad experience and never using Sykes again. We opted for the latter. I cannot stress this enough. Do not use this company. They are terrible. They do not do what they say they will do, and when something goes wrong you are on your own. Believe the bad reviews! AVOID.