Do not use this disgusting company they are savages who endanger the lives of children, encouraging minor children to book cottages. When I notified them that a booking was fraudulent and the child had an intellectual disability they said the minor child would still have to pay £250 cancellation charges or go. They actually thought it was acceptable to go. They also didn’t notify the homeowners that the booking would be cancelled which meant the property wasn’t being marketing on those dates and possibly losing them business. They are a disgusting low moral and unprofessional company, do not get sucked in my the low deposit, that’s how they think they have you. The customer service team are rude, ignorant and bad mannered and have left a 17 year old disabled child suicidal at the thought of how she will come up with £250 to cancel a 2 night trip several months in advance.