I am experiencing a dreadful time with Sykes. I am due to rent a cottage for 3 nights from Friday. Two weeks ago I received a marketing email offering £40 voucher to rebook and a link to the calendar. For a start I haven't had the holiday so the mailing was inappropriate and, I noticed there's over £300 discount on the price I paid throughout the month. I contacted Sykes to request the discount and they were just not interested. No apology and stated there's no way that the owners would give me a discount. I suggested it wasn't the owners fault and that Sykes should perhaps fund from their margins given they made the error. They advised that as I'd made the booking over a year ago there's nothing they can do and perhaps i should have booked later. I've now been diagnosed with parrot influenza and may not be able to go. No empathy. Tough. They won't even let me move to another date when I'm recovered and pay any difference if relevant. This company won't last. The market is awash with good accommodation and companies who are more social media savvy. Apparently property owners who use Sykes also experience bthus greed and inflexibility.