What an absolute joke Sykes Cottages are continuously monitoring the situation regarding Coronavirus and it is important to us that we offer support and reassurance to our customers during this time. If you are not wishing to fulfil your holiday and wish to cancel your booking, our cancellation policy outlines you would not be due a refund on your holiday. If you have travel insurance, please contact your provider to establish if you are covered for your cancellation. We recognise the need for some customers to alter their holiday arrangements due to the current situation and we are working closely with our owners to enable this for our guests. If there is perhaps another date that you wish to change your holiday to you can make a change of date via the customer portal . If the rental price for an alternative date is at a higher price, you will need to pay the difference in price due 6 weeks before arrival. Do get in touch if you require any further assistance. Thank you for your cooperation during this difficult time. Kind regards, Carol The Customer Relations Team Sykes Cottages 01244 345700 (Option 1 followed by Option 3) www.sykescottages.co.uk