Refusing refunds. Hearing reports from other customers who have contacted the property owners that Sykes aren't releasing the funds to property owners for the cancelled bookings so Sykes are literally hoarding the cash. Surely this is illegal by this point? We've had our holiday cancelled by Sykes and they are refusing to refund. Our only options are to cancel and lose the money or reschedule and pay a grossly inflated price. To top it off, Sykes are now flooding trustpilot with fake/paid or incentivized reviews in an attempt to limit the damage the negative reviews are causing. Appalling company, we'll continue to fight for our refund but regardless of outcome we will never use them again and we urge anyone else reading this to stay far away and not do business with a company like this.