Sykes holiday cottages withdrew our property but refused refunds. Our only option is to cancel and lose the money or reschedule and pay a grossly inflated price but how do we know when we will be free to do so? We'd rather have the money back in our account not sat in theirs for 12 months quite frankly. Sykes aren't releasing the funds to property owners for the cancelled bookings so are literally hoarding the cash. Surely this is illegal?
Appalling company, we'll continue to fight for our refund but regardless of outcome we will never use them again and we urge anyone else reading this to stay far away and not do business with a company like this.
5 years ago
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