In the April due to go to cottage so fully paid been told to amend booking which is increase in price which Sykes pocket. The policy for refunds is absurd this is a health emergency. Have also paid in full for three other cottages during this year. How on earth can Sykes say it's safe from 4 June do they have a crystal ball. I am over 70 in the vulnerability clarification and have used Sykes happily for over ten years. After their attitude of no refunds and increased prices I WILL NOT BE BOOKING WITH THIS COMPANY AGAIN. So I will wait to see how long this company can operate without all its loyal customers because you have lost this one. Also are you getting your employees to put bogus review in trustpilot because no can say your company is more than one star review with the actions you have taken over this pandemic.