This company only want your money, they are disgusting and disingenuous. We had booked for a weekend and spent £1800 for the place. Amid the corona virus epidemic, they refused any form of refund, regardless of our situation. By law, we are told to stay home yet they still won't refund us?? its absolutely absurd what kind of policy this company holds. They then claim we can change dates and any extra higher fees means we will have to pay more on top of what we have already paid. Again, what kind of logic is this? we book specific dates because those are the dates we can specifically do, people aren't free 24/7 during their lives, and we choose it according to a price we can afford. Again, this company is disgusting, we have been screwed over horrendously, all I will say is that you have been warned. I'm saying this truthfully, if they had given the refund, I would have been the first to rebook the holiday, they would have got their money back, but this is just shameless. £1800 down the drain.