We were due to take a 3 day break in Herefordshire this weekend coming. We didn't ask for a refund but opted to change dates. They insisted we had to pay the extra. We paid £334 for the holiday, but they wanted another £270 which made the 3 days £604. If we had booked a week on the dates we chosen with them it would have cost £575. Having spoken to them, and saying that the decision was made by the government and not ourselves they insisted that this was there policy and do not give refunds. I have contacted my credit card company and have notified Watchdog. This company should be ashamed of themselves. We will not be using them again!
4 years ago
Sykes Cottages has a
1.2
average rating
from
1,481
reviews
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